Support

Thanks to a path of consulting and support that from the initial stages continues up  after-sales, Ifi offers the Professional the security of a reliable partner always at his side, to guarantee total satisfaction and a unique experience.

Consultancy

Finding the right solution to your needs may not be that simple. For this reason, Ifi provides the best professionals to listen you, advise and guide you on finding the most suitable choice for you.

  • Qualified professionals at your disposal

    In Ifi it is the people who make the difference, the added value in more than a team at your disposal made up of: engineers, refrigeration technicians, electricians, mechanics and IT; international commercials prepared and always supported by a customer service dedicated to them; logistic operators; architects, planners and interior designers.

Customer care

Everything is designed and developed in Ifi by focusing on Professional. Our aim is to guarantee a pleasant and efficient purchasing process, by satisfying the requests and solving any problems in the purchaising stage and after-sales-support.

  • Customer-centric

    With Ifi you don't just choose a product, but a partner made up of dedicated people to your satisfaction. For this reason, the company always supplies before, during and after the purchase prompt assistance through listening, analysis and rapid resolution of requests. Customer's satisfaction is at the heart of Ifi's work.

Technical and
after-sales support

Ifi's work does not end when the product is delivered, but the company offers prompt and professional after-sales technical assistance. A team of qualified and experienced refrigeration specialists always ensures optimal functioning of the products over time.

  • A country wide-global network

    We offer a widespread technical support service thanks to a global network of refrigeration technicians.

  • Continuous training

    Our specialized professionals team participate in a path of updates and continuous training.

  • Immediate responses and remote support

    An entire team dedicated to spare parts to guarantee an immediate response and fast intervention. 

    Furthermore, thanks to the use of diagnostic tools and operational intervention through remote connectivity, support becomes even easier and more convenient!

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